INFORMATION SECURITY POLICY
1. Purpose of information collection
Vietstar Cargo collects customer information for the following purposes:
Providing transportation services, supporting delivery of goods.
Contacting to confirm orders, quotes, customer care.
Sending notifications, promotions, incentives (when agreed by customers).
2. Scope of information collection
Full name, phone number, email, receiving/delivery address.
Information about goods: type of goods, weight, value, special requests.
Technical information: IP address, browser, website access time.
3. Scope of information use
Vietstar Cargo only uses customer information for purposes related to transportation services and customer care.
Information will not be shared with third parties except in the following cases:
Shipping/customs partners directly related to the order.
At the request of competent state agencies.
With the consent of the customer.
4. Information security
Customer information is stored on a secure system, with limited internal access.
We use technical and management measures to ensure data security and prevent unauthorized access.
Vietstar Cargo staff must comply with strict security regulations when processing customer data.
5. Customer rights
Customers have the right to:
Check, update, and edit personal information.
Request deletion or cancellation of information when no longer using the service.
Refuse to receive advertising or promotional information.
6. Policy Changes
Vietstar Cargo may update the privacy policy to comply with legal regulations and operational needs. Any changes will be publicly announced on the website.